Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern A1 India Group's relationship with you in relation to this website.


The term 'A1 Bangalore Flowers' or 'us' or 'we' refers to the owner of the website whose registered office is Himachal Pradesh.


The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without A1 India Group's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

The glass vase that is shown in the picture is depends upon the availability - Be for sure that we deliver a good quality glass vase.

 

Shipping Policy

Payments A1 Bangalore Flowers is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.

Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on (contact number)

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the order of the product. For multiple orders at the same address we will not charge any extra amount.


Thus, a customer who orders three flowers bunch is charged a single delivery fee of 75 RS. The customer is not charged for three different delivery charges each. Thus the customer will pay a delivery fee of Rs 75 for ordering the three books as a single order instead of Rs 75*3 if he orders them separately.

Cakes are available only after 12:00 PM in the afternoon.

Unfavorable Conditions like Heavy Rainfall, flood and others can make us to delay the orders.

If some flowers are not available then we will replace the flowers of higher cost.

Please put your flowers to some water once it is delivered to you - it will increase the life of flowers.

Some Lilies may come in the form of buds.

We need atleast 4 hours to deliver your flowers.

Usually we do midnight deliveries but I would request all our customers to call us before making any midnight order. Midnight delivery charge is 200 rs extra and valid after 9 PM.

We do not accept orders for the same day after 6 pm.

 

Refund Policies

To request a refund, simply send us mail at [email protected]  with your purchase details within 2 days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 21 days period.

Although we do our best to ensure that this does not happen, on very rare occasions, flowers arrive at their destination damaged or fail to arrive due to an unforeseen delivery issue.  If the recipient receives damaged flowers, please contact us immediately so that we can arrange one of the following:

    * a re-send on the next available delivery date; or
    * a full or partial refund (% refund depends on the specific circumstances of the issue).

Typically we will not offer both a refund and a resend.  Where flowers have been damaged we will normally ask for them to be returned or for photographs clearly showing the problem so we can use them to determine what is going wrong with our system, and to claim compensation if possible from our courier (as appropriate).  It is important that we are contacted as soon as possible regarding issues.  We need to be informed of any issues within 20 Hours of the delivery to give us the best chance of successfully resolving the issue. We will, at our discretion consider issues raised after the 1 day deadline but reserve the right to refuse the options of refunding or resending the order.

In the event that a small item, such as a balloon or vase, should arrive damaged or be missing, we shall be unable to resend that item but would be happy to refund its value.

If we believe that there has been an abuse of our 100% Satisfaction Guarantee/Damaged flowers policy or if there are persistent claims for refunds from the same individual or group of individuals, we reserve the right not to resend flowers and to refuse to take orders from customers.  If we make such a decision, we will inform the customer of our decision in writing , via email or over the telephone.  It is important to note that this guarantee does not confer the right to an automatic 100% refund, but only to a fair resolution.Also if customer have any issues regarding product received then customer has to return the same product in same condtions to ask for refund.